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Serving Savannah and surrounding areas for over 20 years.

Frequently Asked Questions

We've been cleaning carpets, upholstery, tile, grout, and textiles throughout Savannah and the surrounding areas for decades. Below are answers to some of the most common questions we receive from homeowners and businesses before scheduling service.

Before You Schedule

Whether you're looking for carpet cleaning, upholstery cleaning, pet odor removal, tile and grout cleaning, or commercial cleaning, these answers should help you know what to expect.

If you don't find the answer you're looking for, we're always available to help.

carpet cleaning faq

Most Common Questions

See our most frequently asked questions below.

How long does it take for carpets to dry? 

Dry times typically range from six to 12 hours. Factors such as humidity in the Savannah area, airflow, and carpet type can affect drying time. We use professional equipment designed to remove as much moisture as possible, and in most cases, carpets are dry enough to walk on the same day.

Can you remove pet stains and odors? 

In many cases, yes. We deal with pet odor and stain removal regularly and use targeted treatments designed to break them down and remove them as completely as possible. Some older or deeper stains can be more stubborn, but we always aim for the best possible result and will let you know what to expect before we get started.

How much does carpet cleaning cost?

Pricing depends on the size of the space, the condition of the carpet, and any additional services needed. The easiest way to get an accurate number is using our online form, where you can select your services and submit a request in just a few minutes.

Can I clean my carpets myself, or should I hire a professional? 

Rental machines and store-bought products work fine for light, routine maintenance. Professional cleaning goes deeper by removing more embedded dirt, allergens, and moisture than consumer equipment can reach. If you're not sure which makes sense for your situation, send us a message, and we'll help you figure it out.

General Questions

How long does carpet cleaning take?

Most carpet cleaning appointments take between one and three hours, depending on the size of your home or business. Smaller spaces can be quicker, while larger or heavily used areas may take a bit longer.

How often should I have my carpets professionally cleaned? 

For most homes in the Savannah area, we recommend professional cleaning every six to 12 months. Homes with kids, pets, or high foot traffic may benefit from more frequent visits, since carpets hold onto allergens and debris that regular vacuuming doesn't fully remove.

Services We Offer

What cleaning methods do you use? 

Our primary method is hot water extraction, commonly known as steam cleaning. It uses high-pressure hot water to loosen dirt and debris deep in the carpet fibers, then pulls it all out along with the water. It's one of the most effective methods available and is safe for most carpet types. We'll let you know if a different approach makes more sense for your specific situation.

Do you clean upholstery? 

Yes, we provide upholstery cleaning along with carpet and textile services. Each material is handled with the appropriate method to ensure a safe and effective clean.

Do you offer tile and grout cleaning? 

Yes, we provide professional tile and grout cleaning to restore the appearance of your floors and remove built-up dirt and discoloration. 

Do you offer commercial carpet cleaning? 

Yes, we provide commercial carpet cleaning for offices, retail spaces, and other businesses throughout the Savannah area. We can work around your schedule to minimize disruption.

Do you offer same-day or emergency cleaning? 

Same-day service may be available depending on our schedule and your location. Call or text us to discuss your cleaning needs and check current availability.

Safety and Preparation

Are your cleaning products safe for kids and pets? 

Yes, we use cleaning solutions that are safe for both children and pets.

Do I need to move furniture before you arrive? 

We can work around most furniture, but removing smaller items ahead of time helps us clean more thoroughly and efficiently.

How do I prepare for my appointment?

We recommend clearing out small items and breakables before we arrive as well as securing pets. Beyond that, we'll take care of the rest.

Pricing and Scheduling

Do you offer free estimates?

Yes. The easiest way to get a detailed quote is by using our online quote form, where you can select the services you need and customize your request. From there, we can review the details and provide a quote based on your specific needs. You can always call us, too.

What areas do you service? 

We proudly serve Savannah, Pooler, Rincon, Richmond Hill, Tybee Island, Garden City, and surrounding communities. If you’re unsure whether you’re within our service area, feel free to contact us and we’ll be happy to confirm.

Carpet faq with furniture

Need a more specific answer?

Get in Touch Today

Every home and cleaning situation is different. Contact us and we'll help you determine the best solution for your needs.

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